Gold Index Page

Contents
Main Page
Krugerrands
Krugerrand Information
Krugerrands For Sale
Sovereigns
Sovereign Information Sovereigns For Sale
Year 2000 Sovereigns
Gold Bars
Bars Information
Bars For Sale
Half Sovereigns
Half Sovereign Information
Half Sovereigns For Sale
Year 2000 Half Sovereigns
About Us
Our Selling Terms
Order Form UK
Order Form USA

Our Telesales Policy
A few brief notes about our telephone and telesales policies.

No Telesales or Cold Calling
We will never make telesales calls, or make a sales call to any of our customers, except where customers have asked us to do so. Even then, it is never a "sales" call, more a courtesy call to update you on a wants lists.

Service Calls
We always ask for your telephone number when agreeing any gold bullion deal, and also if you ask us to reserve a coin. In the first case, it is because we need to know who we are dealing with, in the second instance, in case there is any problem, query or delay in processing or shipping your order.

No Telephone Payments
We do not accept payment by telephone. There are several reasons for this.
One is that we have a general anti-credit-card policy, and only accept them in certain circumstances, with a 3% surcharge.
Secondly any card payment taken by telephone, by credit or debit card, is inherently insecure, both for us and the cardholder. Because we deal in high resale value goods, including gold bullion, we would be a prime fraud target.

No Hard Sell
We believe we offer good value, and can only continue to do so by selecting policies which enhance our efficiency, and the efficiency of each transaction.
We expect our customers to be willing buyers, and although we will try to provide help and information, we never use hard sell tactics or policies. We are generally kept busy enough trying to keep up with the ever-increasing levels of demand for our goods and services.

Quote
"a salesman is an it that stinks Excuse"...
e.e. cummings

Gold Bar Stack
 


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